ADA Accessibility Grievance Process
The Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 (“ADA”). It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the State of Nebraska. If you are a State employee and you have concerns related to your work environment, the State’s personnel policy governs employment-related complaints of disability discrimination.
Filing a Complaint
The complaint should be in writing and contain as much information as possible about the alleged discrimination such as name, address, phone number of complainant and location, date, and description of the problem. The form below is the preferred method of receiving a complaint, but alternative means of filing complaints such as personal interviews or a tape recording of the complaint will be made available for persons with disabilities upon request. Submit your grievance form to the Nebraska ADA Coordinator as soon as possible but no later than 60 days after the alleged violation:
Nebraska ADA Coordinator/Employee Relations Representative
1526 K Street, Suite 120, Lincoln, NE 68508
Email address: firstname.lastname@example.org
Within 20 calendar days after receipt of the complaint, the ADA Coordinator or their designee will schedule an interview with the complainant to discuss the complaint and possible resolutions.
Within 30 calendar days of this interview, the ADA Coordinator or their designee will respond in writing, or in a format accessible to the complainant, explaining the position of the State of Nebraska and offering options for substantive resolution of the complaint if applicable.
Appealing the Decision
If the response by the ADA Coordinator or their designee does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision in writing within 30 calendar days after receipt of the response to the Nebraska ADA Task Force. The complainant and/or his/her designee must state why they are appealing the ADA Coordinator’s decision.
Within 20 calendar days after receipt of the appeal, the Nebraska ADA Task Force will meet in person, via phone, or through other electronic means with the complainant and the affected State Agency, Board or Commission in order to discuss the complaint and possible resolutions.
Within 20 calendar days after this meeting, the Nebraska ADA Task Force will respond in writing, or in a format accessible to the complainant, with the final resolution of the complaint.
All written complaints received by the ADA Coordinator or their designee, appeals to the Nebraska ADA Task Force, and responses from these two offices will be a public record and retained by the State of Nebraska for at least three years.
Conflicts of Interest
If any member of the ADA Task Force has direct involvement in any aspect of a grievance, that member shall recuse themselves from the discussion and decision-making process in order to avoid any impropriety or appearance of impropriety.