Jason Samsel: Listening to Your Customer
Build on your Interpersonal skills and communicate even more effectively. Listen to your customer and let go of preconceived ideas. Pay close attention to your customer. Meaningfully connect with your customer and let your agenda take second place.
About the Speaker
Name: Jason Samsel
Title: Supervisor Unemployment Claims
Agency/Division: Department of Labor
I have worked for Nebraska Dept of Labor Unemployment Insurance since 2000. I was the trainer for new hires from 2006 to 2011. I am currently a supervisor in the Unemployment Claims Center.