Open Enrollment FAQs
When is Open Enrollment? |
Open Enrollment begins at 8:00 a.m. CT on Friday, May 25, 2012 and ends at 5:00 p.m. CT on Friday, June 8, 2012. |
How does LINK play a part in Open Enrollment? |
LINK (http://link.ne.gov) is a portal that allows you to connect to various applications including the Employee Work Center, which is where you will do your Open Enrollment. |
How do I access the Employee Work Center? |
You should have received a username and password from the authorized agent in your organization. Although you may access the application once you get this information and can use it to manage many different functions, for most of you, your first experience with the Employee Work Center will be during Open Enrollment. If you do not have a username and/or password, contact the authorized agent for your agency. |
Is it important to read all of the text and scroll down to the bottom of each screen? |
Yes! The text on each screen provides helpful information and directions about the Open Enrollment process. For example, scrolling down to the bottom of the first screen allows you to select health, dental and vision benefits. |
Once I complete Open Enrollment, is it necessary to print the confirmation sheet? |
Yes! It is important you print the confirmation sheet and retain that sheet for your records. Printing and retaining the confirmation sheet is an important step in the Open Enrollment process. |
Once I get out of Open Enrollment, how do I get back in to make a change? |
It is very easy; just follow these steps:
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Are there staffed computer labs I can visit if I need assistance with the Open Enrollment process? |
Yes! Please visit http://link.ne.gov to view the lab schedule. |
Is Open Enrollment training available for the new system we are using? |
Absolutely! The new Open Enrollment system is designed to be a simple, user-friendly process. You can go to http://link.ne.gov and click on Open Enrollment Training Video in the bottom center of the page to view an approximately eight-minute online training, walking you through the Open Enrollment experience. In addition, there will be labs available throughout the Open Enrollment time period to assist those who would like one-on-one help completing Open Enrollment. Be sure to visit http://link.ne.gov for specific dates and locations. |
How do I review rates and plan design for the 2012-2013 Plan Year? |
Once again, LINK provides easy access to these resources.
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Do we have a new health care administrator for the 2012-2013 Plan Year? |
Yes. UnitedHealthcare will be administering medical and pharmacy claims for all state employees beginning July 1, 2012. You can learn more about UnitedHealthcare by going to http://link.ne.gov and clicking on one of the icons in the bottom right-hand corner. |
Contact Us
Benefits Home Page
Mailing address
Administrative Services
Employee Wellness and Benefits
PO Box 94952
Lincoln NE 68509-4952
Location
Administrative Services
Employee Wellness and Benefits
Lower Level
301 Centennial Mall South
Lincoln NE 68508
OR, call us at:
402-471-4443 – in Lincoln
877-721-2228 – outside Lincoln


