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"No records found", indicates the Social Security Number does not exist in the Address Book.

 

If the Social Security Number does exist in the Address Book, and the search type is an "E" or "X", note the business unit for the employee and contact the appropriate agency to transfer the employee (Ex. S290000000 is Agency 29 = Natural Resources).

 

If there are “No records found”, or if the Social Security Number does exist, but not as an “E” or “X” search type you can proceed to the next step. 

 

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