If an employee has been issued an incorrect ID card from any
of these vendors, or needs a temporary card because they have
not received their ID card yet, please have them follow the
instructions below. **IMPORTANT NOTE: Due to a new Federal
Law regarding the use of social security numbers, insurance
carriers will not be utilizing employee social security numbers
on ID cards. However, if a members ID card is not available,
insurance carriers are still recognizing employees by their
social security number to allow for coverages.
Mutual of Omaha: Contact the Mutual membership number at:
NOTE REGARDING Mutual PCP (Primary Care Physician
numbers): If employees have an incorrect PCP number
on their ID card, they should first contact their agency HR
staff so the change can be documented and sent to Susie Voecks,
DAS Benefits Division. Susie will update NIS with the correct
information. Once this is done, the new PCP number will automatically
be sent to Mutual on the next weekly file transfer. A new
ID card for that employee will be generated and sent to the
employee. In cases where the PCP number was left blank, Mutual
used a default PCP number. According to Mutual, this will
not inhibit an employee from visiting their selected PCP.
(A flash was sent to all HR contacts on 11/16/04 with a spreadsheet
to record PCP numbers for entry by Susie). If you need a copy
of this flash/spreadsheet, it can be found at: http://www.das.state.ne.us/nis/flashmemos/Open%20Enrollment/record_pcp_info.htm
BCBS: Contact the BCBS membership office at: 1-800-642-3022
Ameritas Dental: Contact 1-800-487-5553
VSP Vision: No ID cards are issued with VSP. For claims information:
Walgreens / WHI (Walgreens Health Initiatives):
Contact: 1-800-207-2568 OR
Register on-line for a temporary card at: www.mywhi.com
Walgreens contacted us to say that ID cards will be distributed
to employees on December 29 and 30. What this may mean is
that some employees will not receive their ID cards prior
to January 1, 2005; however, they will arrive shortly thereafter.
For employees who do not receive their ID card, but need a
prescription filled, they can provide a participating pharmacy
with this group number #514836 and their social security number
(for verification purposes), and the pharmacy will fill their
If the employee chooses to register on-line,
they will receive a welcome note like this: Welcome to the
Walgreens Health Initiatives web site. Thank you for registering
You now can gain Internet access to your personal prescription
benefit information via the Walgreens Health Initiatives web
site. You can look up medications and verify your coverage
and copayment; get drug information; verify if a drug is on
our Formulary; compare copays between generic and brand drugs;
access your prescription history; verify eligible family members;
and much more. Please visit www.mywhi.com
often for all your prescription benefit needs.
FYI -- Underwriting needed
for employees who selected more than one increment of supplemental
life insurance coverage during Open Enrollment:
Employees who elected to increase their supplemental/optional
life insurance by more than one increment have received a
letter from Janet Mickelsen, DAS Benefits Division. Included
with the letter was sent the Evidence of Insurability forms
that need to be completed and returned directly to Mutual
of Omaha. When the underwriting process is complete, a letter
will be sent to Janet's attention approving or denying the
coverage. A copy of the letter will also be sent to the appropriate
human resource office so the employee can be set up in NIS
with the appropriate premium deductions.
Lists of these employees are being circulated to those agencies
who had employees who fell within this category. Not all agencies
were affected, therefore not all agencies will receive a list
of employees. Several employees have contacted Janet indicating
they only wanted the first increment that did not require
medical underwriting. They have been instructed to contact
their human resource office to set them up at the guaranteed
level of coverage.
The level of coverages included Flat $5K, 1X, 2X and 3X.
There may have been some confusion on the employee's part
as to what the first level was, so some/many/all employees
thought one increase would be from 1x to 2x.
Benefit Confirmation Statements:
Some problems have been identified when running employee confirmation
statements that include Optional Life and Dependent Life insurance
coverages for split employees. In some cases, the deduction
amount does NOT display on the confirmation statements. This
can happen when either the employee runs a Current Elections
statement via ESS and/or the human resources staff run confirmation
statements. We hope to have this problem resolved early next
week. Please re-run confirmation statements for employees
who are splits after January 5th. The problem should be resolved
here for work instructions illustrating how to run confirmation
statements either by individual, by a list of employees, or
by Security Business Unit.
Dependent and Beneficiary Entry:
There may still be some confusion on which instructions to
use when entering dependent and beneficiary information for
employees. The work instructions can be found at http://www.das.state.ne.us/nis/trainingmat/hr/index.html.
Please utilize these work instructions any time you must
enter dependent and beneficiary information.
The SBU on the AddressBook record for Dependents & Beneficiaries
is a Financial BU, so HR staff won't be able to see those
records. NIS is working on fixing that and will contact you
as soon as the fix (or work-around) is in place. In the meantime,
if you need a particular Dependent &Beneficiary fixed,
you can e-mail Deb Bandiola and she can change it so the agency
can access the record.
Some employee names and/or
addresses show up incorrectly in NIS...
We have discovered some cases where employees have had a recent
name or address change, history files have been populating/overwriting
current information in NIS. This problem is not widespread.
A call has been opened with PeopleSoft's support to get this
problem fixed as soon as possible.